Happy April fools day
October 22nd 2015 seems like yesterday. That’s the day that we opened and took on a new chapter within the United States most specifically on Las Olas Blvd.
First of all I want to begin by thanking everyone that came out and supported us the last 5 months. The season was a great help for our launch and we got to see customers from our past and got to meet our future clientele.
The past few months has provided us with many learning experiences that surely will continue and which we will use to continue to grow to better serve our customers. In this blog, I wish to address the issue of the power of the pen or should I say the art of hiding behind the keyboard.
To be fair first let me put my cards on the table and provide a short description of how I see myself. I would describe myself as sensitive, traditional, spiritual and old fashioned. The things that I cherish most is family, loyalty, politeness, respect and hard work. If I do something I give it my all. My father always said if you cannot do something properly do not attempt to do it at all.
When you take on any project or endeavor in life you put your entire heart into it and that is what we did with Thursday’s. The journey has not been without any glitches but I feel that we have tweaked and modified things along the way in order to best serve our customers. Our main goal is for customers to enter our place and feel as if they are appreciated and part of our family. We want to make Thursday’s a place where you can come and leave feeling good in all aspect. We pride ourselves in making our customers happy, we want to become the local restaurant where one can come and be greeted as part of our family, and feel appreciated.
I would like to let you in on the flip side of the coin and express what it means and entails to open a restaurant in a new location. It means very long hours, hard work and dedication. From day one our Founder, Bernard Ragueneau has worked each and every day without taking one day off. He has made the conscious effort to go to each table and thank each and every person for coming out to Thursday’s. Some of you may ask why, the answer is simple because he LOVES what he does. He always tells anyone who is willing to listen that if you love the job that you do then you will never work a day in your life.
Our daughter Savannah has logged many long hours since taking on this challenge and handled it with grace. To my surprise I found out just how personal she takes the comments and reviews which are left on various sites.
This brings me to the closing point which I strongly want to make.
Times have changed but people’s emotions have not. As a mother it breaks my heart to see the effect that a person hiding behind a keyboard can bestow. I guess what I am trying to say is that maybe people should take into consideration the work and effort that goes behind trying to please customers. As we know you can please some people sometimes but you cannot please all the people all of the time. But I have instilled in her, do not let that prevent you from trying to please all the people all of the time.
There are a few questions I would like to throw out there and get your feedback on;
How would you feel if someone did not give you or someone you cared about a chance? Do you know the difference between being mean and constructive criticism? Do you care how your actions and words make other people feel? And lastly do you feel better as a human being in regards of your words and or actions.
– Arlene Antoine, HR